Search Results: 17 vacancies
...مهارات الفنية:
درجة البكالوريوس في تقنية المعلومات، علوم الكمبيوتر، أو مجال مشابه.
معرفة عميقة بأنظمة تطبيقات الأعمال مثل ERP وCRM وغيرها.
الخبرة في استخدام أدوات تحليل البيانات وإدارة العمليات مثل SQL و Power BI و Tableau.
الخبرة والتدريب:
خبرة لا تقل عن...
...رة على إدارة وتوجيه فريق العمل في قسم خدمة العملاء، وتحفيزهم وتحسين أدائهم.
# المعرفة الفنية: فهم عميق لنظم إدارة علاقات العملاء (CRM) وأدوات الدعم التقني والاتصالات.
# مهارات الاتصال: قدرة على التواصل بفعالية مع العملاء وحل مشاكلهم بشكل فعال وودي، والتعامل مع الم...
...ة المالية، أو مجال ذي صلة.
# فهم عميق لعمليات الإيرادات وسلاسل القيمة في الشركة.
# معرفة واسعة بأنظمة إدارة العلاقات مع العملاء (CRM) وأنظمة إدارة الإيرادات (Revenue Management Systems).
# القدرة على تحليل البيانات المالية والتنبؤ بالإيرادات المستقبلية وتقديم التو...
...of Service) principles for voice traffic.
Experienc e with telephony system integrations with other enterprise systems, such as CRM or ticketing systems.
Certified Avaya or Cisco telephony professional
Avaya AND (“Cisco OR Telephony OR integrations OR CRM...
...ERP) systems.
~ Thorough knowledge of Microsoft Office 365 environment.
Skill Set :
~ In one or more in areas, like Dynamics CRM, IBM Maximo, Oracle eBusiness Suit, .NET framework, SQL Server, Oracle DB, SharePoint, OpenText, HP Application Monitoring Tool,...
...فهم عميق لعمليات الأعمال ومتطلبات العملاء في قطاع الخدمات.
# القدرة على تحليل احتياجات العملاء وتصميم وتنفيذ حلول SAP SD المناسبة.
# مهارات تواصل جيدة للتعامل مع العملاء وفرق العمل الداخلية.
# المعرفة بمفاهيم التكامل مع وحدات SAP الأخرى مثل SAP CRM و SAP MM....
...in keeping with regional and national strategy.
Responsible for ensuring the creation and maintenance of business plans utilizing CRM, with targeted new accounts and completely mapped territories and calendars.
Generate viable job orders from new and inactive accounts...
...degree in Information Technology, Computer Science, or similar field.
Deep knowledge of business application systems such as ERP, CRM, etc.
Experience using data analysis and process management tools such as SQL, Power BI and Tableau.
Experience and training:...
...Service) principles for voice traffic.
· Experienc e with telephony system integrations with other enterprise systems, such as CRM or ticketing systems.
· Certified Avaya or Cisco telephony professional
· Avaya AND (“Cisco OR Telephony OR integrations OR...
...Experience implementing and supporting SAP C4C (Customer Experience) solutions or extensive knowledge of CRM cloud applications.
Deep knowledge of business process concepts and CRM processes.
Ability to analyze customer needs and provide appropriate solutions using...
...service sector.
Ability to analyze customer needs and design and implement appropriate SAP SD solutions.
Good communication skills to deal with clients and internal work teams.
Knowledge of integration concepts with other SAP modules such as SAP CRM and SAP MM....
...Deep understanding of the company's revenue operations and value chains.
Extensive knowledge of customer relationship management (CRM) systems and revenue management systems.
Ability to analyze financial data, forecast future revenues, and make recommendations based...
...Business Administration or related field.
Skills in analyzing data and reports and interacting with customer relationship management (CRM) systems.
Ability to use Microsoft or other programs to process data.
Experience:
Previous experience in customer service or...
...Deep understanding of customer operations and customer experience best practices.
Knowledge of customer relationship management (CRM) systems and the ability to use them effectively.
Effective communication skills and the ability to handle complaints and solve problems...
...computer science, or any related major.
A deep understanding of customer care systems and the technologies used in them, such as CRM, email, and social media platforms.
Advanced analytical skills to understand customer needs and analyze data related to customer requests...
...and End User
Technical Clarifications to Customer’s queries on proposal
System Presentations (DCS and Safety Systems)
Maintain CRM regularly to keep track of opportunities
Support account manager, along with sales and marketing team for marketing activities (...
...related
field. Previous experience in industrial sales. Strong communication
and negotiation skills. Proficiency in Microsoft Office and CRM
software. Valid driver's license and willingness to travel.
Benefits: Competitive salary with incentives. Professional development...