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- ...assistance without being intrusive. Ensure the safety and security of the entrance area, monitoring traffic flow and reporting any... ...and "Be Happy" personality, demonstrating empathy, emotional intelligence, and a genuine passion for guest service. Experience in a resort...
- ...that reflect local culture and brand creativity. Safety & Security : Enforce strict check-in/out procedures, maintain accurate attendance... ...Personal Attributes : Impeccable grooming, high emotional intelligence, and fluency in English (additional languages like Arabic or...
- ..., discretion, and compliance with hotel policies, safety, and security procedures. Qualifications Qualifications & Experience... ...interpersonal and communication skills. High emotional intelligence and cultural awareness. Proven service recovery and problem...
- ...departments (Front Office, Housekeeping, Butler Service, F&B, Spa, Security) to ensure seamless guest experiences. Build and maintain... ...pressure. High level of cultural awareness and emotional intelligence. Excellent organizational skills and attention to detail....
- ...contracts while maintaining the utmost confidentiality and security. 2. Essential Functions & Core Responsibilities Strategic... ...adhering to strict internal and external audit trails. Market Intelligence & Networking • Maintain an impeccable network of contacts...
- ...Microsoft Office Suite preferred. ~ Excellent communication skills in English (Arabic and additional languages are an advantage). ~ Professional presentation, cultural intelligence, and strong client-service orientation. ~ Willingness to travel as required....
- ...and continuous improvement within the F&B team. Act as a business partner to the Director of F&B, providing insights, market intelligence, and operational recommendations. Qualifications Minimum 8–10 years of progressive Food & Beverage leadership experience,...
- ...relations, media visits, and PR activations. ~ Excellent writing, storytelling, and editorial judgment skills. ~ High cultural intelligence, discretion, and professionalism. ~ Experience working with PR agencies and multiple stakeholders. ~ Willingness to travel...
- ...MICE accounts, ensuring long-term partnerships. Support revenue delivery through performance analysis, forecasting, and market intelligence. Provide day-to-day leadership, coaching, and guidance to the Sales team. Collaborate closely with Revenue, Marketing,...
- ...and luxury buyer expectations. ~ Excellent communication and presentation skills in English and Arabic . ~ High cultural intelligence and confidence in hosting senior and high-profile clients. ~ Proficiency in Salesforce, Delphi , and Microsoft Office (experience...
- ...grooming, etiquette, and communication standards at all times. Demonstrate impeccable manners, cultural sensitivity, and emotional intelligence befitting a luxury heritage brand. Represent the values, history, and service culture of Raffles Hotels & Resorts in every...
- ...approachable “first point of contact” for any colleague seeking guidance, support, or clarification Demonstrate strong emotional intelligence and handle sensitive conversations with empathy, discretion, and respect Provide guidance to HODs and supervisors on handling...
- ...The Director of Technology Experience is a senior leadership role responsible for translating corporate IT strategy into effective, secure, and guest-centric technology solutions at the property level. This role ensures that all technology platforms support business...
- ...systems at Fairmont The Red Sea. Working closely with the Director of IT and hotel leadership, this role ensures the reliability, security, and optimal performance of all IT infrastructure and systems—enabling seamless hotel operations and delivering exceptional guest...
- ...with composure and decisive action, prioritizing guest and staff safety Monitor and maintain compliance with health, safety, and security regulations throughout the property Conduct regular property inspections and ensure adherence to Raffles standards and brand...
- ...Safety Communication: Follow established emergency procedures and communication protocols in case of fire, medical incidents, or security situations. Act as a central communication point during emergencies, ensuring accuracy, discretion, and composure. Maintain...
- ...&B outlets, Spa & Boutique as per policy. · Ensure that all merchandise are stored properly in locked storage areas and monitor security control of key for such areas · Ensure proper issuance for F&B items from the Store · Establish and maintain a cost allocation...
- ...excellence. Operational Control & Coordination: Coordinate closely with Front Desk, Concierge, Guest Relations, Valet, and Security teams to ensure seamless operations. Monitor and control luggage storage areas, logbooks, and tracking systems to prevent loss...
- ...anticipated business, operating budgets and standards of service To recruit and select Banquet employees Ensure proper care, security and maintenance of Banquet equipment through proper supervision of service personnel, including outside contractors Assume...
- ...plans, credit policy of the hotel and reservation coding. Maintain documentation, reporting systems, contractual obligations, security and safety protocols, communications, product and service standards. A high standard of personal appearance, grooming and hygiene...
InterContinental Hotels Group
Umluj3 days ago - ...Raffles values, heritage, and service philosophy. Compliance & Professional Development: Ensure compliance with hotel safety, security, and confidentiality policies. Protect guest privacy and handle sensitive information with discretion and integrity....
- ...Maintain strict confidentiality regarding guest information and in-room observations. Ensure adherence to health, safety, and security procedures. Qualifications Qualifications & Experience: Minimum 2–4 years of experience in Housekeeping within a luxury or...
- ...~ Pre-Opening & System Setup. Actively assist the DOF in the financial setup phase, including establishing bank accounts, securing necessary permits, and finalizing the accounting software structure (e.g., SAP, SunSystems) tailored for a cluster operation. Develop...
- ...consumption of guest supplies is under control · Assists in monitoring Housekeeping procedures including lost and found, key control, security and emergency procedures, health and safety for employees and guests · Coordinate routine cleaning programs including spring...
- ...monitoring. Coordination & Communication: Liaise closely with Front Office, Guest Relations, Food & Beverage, Engineering, and Security to ensure seamless public area operations. Report maintenance issues, damages, and safety concerns promptly. Ensure accurate...
- ...conjunction with the Reservations Manager. Implement, review and maintain documentation, reporting systems, contractual obligations, security and safety protocols, communications, product and service standards. A high standard of personal appearance, grooming and...
InterContinental Hotels Group
Umluj3 days ago - ...Supervise & assist Attendants if needed to dress kids and change diapers. Check & supervise the work of Attendants based on proper security procedures ensure that every kid and parent has signed in and signed out in our sign in and sign out form. Brief & supervise...
- ...Be aware of all health, hygiene, and fire safety procedures and respond appropriately during emergencies. Log and report all security incidents, accidents, and near misses promptly. Uphold the company’s code of conduct and core values. Perform any additional...
InterContinental Hotels Group
Umluj1 day ago - ...report on guests’ comments and feedback. Maintain a high standard of personal appearance, grooming and hygiene. Know all safety, security and emergency procedures related to the position in line with brand and statutory requirements. Ensure privacy of guests and...
InterContinental Hotels Group
Umluj3 days ago - ...Monitor usage of products. Maintain a high standard of personal appearance, grooming and hygiene. Knowledge of all safety, security and emergency procedures related to my position in line with brand and statutory requirements. Ensure the privacy of guests, partners...
InterContinental Hotels Group
Umluj4 days ago
