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- ...Proactively pitch stories, arrange interviews, manage requests, and secure high-quality earned placements. • Develop and maintain... .... • High level of professionalism, discretion, and cultural intelligence. • Ability to travel regularly and represent Rosewood with grace...
- ...assistance without being intrusive. Ensure the safety and security of the entrance area, monitoring traffic flow and reporting any... ...and "Be Happy" personality, demonstrating empathy, emotional intelligence, and a genuine passion for guest service. Experience in a resort...
- ...sensory journeys, such as organizing private heritage walks, securing impossible-to-get restaurant reservations, or coordinating high... ...Personality"—charming, graceful, thoughtful, and welcoming. Guest Intelligence : Maintain and update exhaustive guest profiles, noting...
- ...departments (Front Office, Housekeeping, Butler Service, F&B, Spa, Security) to ensure seamless guest experiences. Build and maintain... ...pressure. High level of cultural awareness and emotional intelligence. Excellent organizational skills and attention to detail....
- ..., discretion, and compliance with hotel policies, safety, and security procedures. Qualifications Qualifications & Experience:... ...Exceptional interpersonal and communication skills. High emotional intelligence and cultural awareness. Proven service recovery and problem...
- ...Saudi Arabia to AMAALA and the Red Sea, as well as international travel to key feeder markets. The position demands deep cultural intelligence, the ability to engage skillfully with both Saudi and international clientele, and the refinement to host and entertain high-...
- ...contracts while maintaining the utmost confidentiality and security. 2. Essential Functions & Core Responsibilities Strategic... ...adhering to strict internal and external audit trails. Market Intelligence & Networking • Maintain an impeccable network of contacts...
- ...Property Management Systems. Personal Traits : Must be "poised, creative, and inquisitive," with a high level of emotional intelligence and cultural awareness. Additional Information Understanding of Ultra-Luxury guest expectations and brand alignment....
- ...is responsible for leading the resort’s overnight operation, serving as Manager on Duty and ensuring that guest service, safety, security, and operational standards are maintained throughout the night. This role oversees the overnight Front Office operation, including...
- ...10. Communication & Coordination Maintain strong coordination with: Front Office Housekeeping Food & Beverage Security Ensure all engineering issues impacting guests are promptly communicated and resolved . Prepare and present engineering reports...
- ...training, storytelling, and role modeling of brand values. Ensure high standards of grooming, professionalism, and emotional intelligence within the team. Support talent development, succession planning, and the growth of future leaders within the Raffles family....
- ...guest-focused personality. Passion for wellness, luxury experiences, and storytelling. Discreet, trustworthy, and emotionally intelligent. Calm, composed, and adaptable in a dynamic environment. Strong sense of ownership and pride in delivering exceptional...
- ...Maintain strict confidentiality regarding guest information and in-room observations. Ensure adherence to health, safety, and security procedures. Qualifications Qualifications & Experience: Minimum 2–4 years of experience in Housekeeping within a luxury or...
- ...grooming, etiquette, and communication standards at all times. Demonstrate impeccable manners, cultural sensitivity, and emotional intelligence befitting a luxury heritage brand. Represent the values, history, and service culture of Raffles Hotels & Resorts in every...
- ...Assist other recreation operations when required. Team Collaboration Work closely with Recreation, Front Office, Housekeeping, Security, and Food & Beverage teams to ensure seamless guest experiences. Participate in departmental meetings and training sessions....
- ...&B outlets, Spa & Boutique as per policy. · Ensure that all merchandise are stored properly in locked storage areas and monitor security control of key for such areas · Ensure proper issuance for F&B items from the Store · Establish and maintain a cost allocation...
- ...monitoring. Coordination & Communication: Liaise closely with Front Office, Guest Relations, Food & Beverage, Engineering, and Security to ensure seamless public area operations. Report maintenance issues, damages, and safety concerns promptly. Ensure accurate...
- ...quality standards, and operational goals. Lead sourcing, negotiation, and contracting of food, beverage, and commodity suppliers to secure optimal pricing, consistency, and value. Develop and maintain vendor relationships, conduct performance reviews, and drive...
- ...systems at Fairmont The Red Sea. Working closely with the Director of IT and hotel leadership, this role ensures the reliability, security, and optimal performance of all IT infrastructure and systems—enabling seamless hotel operations and delivering exceptional guest...
- ...Safety Communication: Follow established emergency procedures and communication protocols in case of fire, medical incidents, or security situations. Act as a central communication point during emergencies, ensuring accuracy, discretion, and composure. Maintain...
- ...Raffles values, heritage, and service philosophy. Compliance & Professional Development: Ensure compliance with hotel safety, security, and confidentiality policies. Protect guest privacy and handle sensitive information with discretion and integrity....