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- ...Role Overview At Rosewood Red Sea , we are committed to creating an environment where guests and associates feel safe, secure, and cared for while delivering our philosophy of Relationship Hospitality and A Sense of Place . The Security Manager is responsible...
- ...world’s most discerning travelers. Job Description Raffles The Red Sea is seeking a detail-oriented and decisive Assistant Security Manager to join our security team in Umluj, Saudi Arabia. In this role, you will support the Security Manager in maintaining a safe...
- ...haven for the world’s most discerning travelers. Job Description We are seeking a highly skilled and professional Cluster Security Manager to oversee security operations for our prestigious Raffles & Fairmont properties in Umluj, Saudi Arabia. In this...
- ...with views of the Red Sea and the mangroves, and a Spa. Job Description Shift Supervision & Post Control • Lead assigned Security colleagues during the shift, ensuring correct deployment, punctuality, grooming, equipment readiness, and clear pre- and post-shift...
- ...Proactively pitch stories, arrange interviews, manage requests, and secure high-quality earned placements. • Develop and maintain... .... • High level of professionalism, discretion, and cultural intelligence. • Ability to travel regularly and represent Rosewood with grace...
- ...assistance without being intrusive. Ensure the safety and security of the entrance area, monitoring traffic flow and reporting any... ...and "Be Happy" personality, demonstrating empathy, emotional intelligence, and a genuine passion for guest service. Experience in a resort...
- ...departments (Front Office, Housekeeping, Butler Service, F&B, Spa, Security) to ensure seamless guest experiences. Build and maintain... ...pressure. High level of cultural awareness and emotional intelligence. Excellent organizational skills and attention to detail....
- ...sensory journeys, such as organizing private heritage walks, securing impossible-to-get restaurant reservations, or coordinating high... ...Personality"—charming, graceful, thoughtful, and welcoming. Guest Intelligence : Maintain and update exhaustive guest profiles, noting...
- ..., discretion, and compliance with hotel policies, safety, and security procedures. Qualifications Qualifications & Experience:... ...Exceptional interpersonal and communication skills. High emotional intelligence and cultural awareness. Proven service recovery and problem...
- ...multiple projects and deadlines. Excellent communication skills; English required, Arabic preferred. Ability to conduct extended outdoor shoots and navigate large-scale resort environments. Professionalism, cultural intelligence, and discretion are essential....
- ...in achieving overnight operational objectives. Work collaboratively with Culinary, Food & Beverage, Engineering, Housekeeping, Security, and other hotel departments during overnight operations. Maintain professional grooming, appearance, and behavior at all times...
- ...is responsible for leading the resort’s overnight operation, serving as Manager on Duty and ensuring that guest service, safety, security, and operational standards are maintained throughout the night. This role oversees the overnight Front Office operation, including...
- ...Maintain a polished, professional, and welcoming appearance in line with SLS grooming and service standards. Follow hotel safety, security, and operational procedures at all times. Qualifications Previous experience in a hotel, resort, or hospitality...
- ...memorable first and last impressions. Oversee luggage handling, storage, delivery, and collection, ensuring all items are handled securely, accurately, and efficiently. Ensure proper luggage tagging, logging, tracking, and storage procedures are followed at all...
- ...items as and when required. Ensure safety and return of all key cards and iPod. Report any loss of key card or iPod immediately to the housekeeping office. Ensure lost and found items are turned directly into Security and the lost property procedure followed....
- ...and guest recognition programs aligned with Rosewood expectations. Collaborate with Front Office, Housekeeping, Food & Beverage, Security, and other departments to ensure seamless guest experiences. Manage VIP arrivals, special requests, guest concerns, and service...
- ...presentation, and overall service standards throughout the night. Serve as the overnight emergency response lead and coordinate with Security, Engineering, and other relevant teams when incidents occur. Ensure compliance with hotel safety, security, health, hygiene,...
- ...are turned directly into Housekeeping and the lost property procedure followed. Report immediately any matters concerning the security of guest rooms, functions, and public areas to the Security department. Report suspicious looking people or items to Security....
- ...consistent adherence to SOPs, SLS brand standards, and service guidelines. Coordinate closely with Housekeeping, Engineering, Security, and other departments to resolve operational and guest-related matters efficiently. Monitor room status, Out of Order rooms, and...
- ...training, storytelling, and role modeling of brand values. Ensure high standards of grooming, professionalism, and emotional intelligence within the team. Support talent development, succession planning, and the growth of future leaders within the Raffles family....
- ...efficiently to emergency communications and follow established hotel emergency procedures. Maintain strict confidentiality and security when handling guest information and sensitive operational matters. Accurately record guest messages, requests, service notes, and...
- ...hospitality standards Oversee all operational departments, including front office, housekeeping, food and beverage, maintenance, and security, ensuring seamless coordination and efficiency Manage operating budgets, monitor financial performance, and analyze key...
- ...team in the following departments only: Food & Beverage Kitchen (Culinary) Front Office Guest Relations Engineering Security Sales and Marketing Revenue and Reservations Talent and Culture Finance Housekeeping and Laundry This...
- ...Monitor and manage room assignments, reservations, and occupancy to optimize revenue Ensure compliance with hotel policies, security protocols, and confidentiality standards Train front office team members on customer service excellence, hotel systems, and operational...
- ...Assist other recreation operations when required. Team Collaboration Work closely with Recreation, Front Office, Housekeeping, Security, and Food & Beverage teams to ensure seamless guest experiences. Participate in departmental meetings and training sessions....
- ...local attractions, dining, and activities in the Umluj area Process payments and handle financial transactions accurately and securely Communicate effectively with guests via phone, email, and in-person interactions in a friendly and empathetic manner Coordinate...
- ...Ensure common areas, luggage storage areas, and service corridors remain clean, organized, and safe Follow all hotel safety, security, and operational procedures Handle guest interactions with courtesy and discretion, maintaining confidentiality Qualifications...
- ...monitoring. Coordination & Communication: Liaise closely with Front Office, Guest Relations, Food & Beverage, Engineering, and Security to ensure seamless public area operations. Report maintenance issues, damages, and safety concerns promptly. Ensure accurate...
- ...Safety Communication: Follow established emergency procedures and communication protocols in case of fire, medical incidents, or security situations. Act as a central communication point during emergencies, ensuring accuracy, discretion, and composure. Maintain...
- ...Responsible for linking all facets of service, cuisine and entertainment ~Assume the responsibility of daily operations ~Handles security incidents, guest complaints with confidence and in a professional manner and report it in timely manner to the F&B Manager. ~...