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- ...world’s most discerning travelers. Job Description Raffles The Red Sea is seeking a detail-oriented and decisive Assistant Security Manager to join our security team in Umluj, Saudi Arabia. In this role, you will support the Security Manager in maintaining a safe...
- ...curated haven for the world’s most discerning travelers. Job Description We are seeking a highly skilled and professional Cluster Security Manager to oversee security operations for our prestigious Raffles & Fairmont properties in Umluj, Saudi Arabia. In this...
- ...with views of the Red Sea and the mangroves, and a Spa. Job Description Shift Supervision & Post Control • Lead assigned Security colleagues during the shift, ensuring correct deployment, punctuality, grooming, equipment readiness, and clear pre- and post-shift...
- ...assistance without being intrusive. Ensure the safety and security of the entrance area, monitoring traffic flow and reporting any... ...and "Be Happy" personality, demonstrating empathy, emotional intelligence, and a genuine passion for guest service. Experience in a resort...
- ...training, storytelling, and role modelling of brand values. Ensure high standards of grooming, professionalism, and emotional intelligence within the team. Support talent development, succession planning, and the growth of future leaders within the Fairmont family...
- ...training records and departmental documentation. Ensure compliance with SLS standards, hotel policies and applicable health, safety, security and local regulatory requirements. Qualifications Diploma or degree in Hospitality, Recreation Management, Sports Management...
- ...grooming, etiquette, and communication standards at all times. Demonstrate impeccable manners, cultural sensitivity, and emotional intelligence befitting a luxury heritage brand. Represent the values, history, and service culture of Raffles Hotels & Resorts in every...
- ...memorable first and last impressions. Oversee luggage handling, storage, delivery, and collection, ensuring all items are handled securely, accurately, and efficiently. Ensure proper luggage tagging, logging, tracking, and storage procedures are followed at all...
- ...Maintain a polished, professional, and welcoming appearance in line with SLS grooming and service standards. Follow hotel safety, security, and operational procedures at all times. Qualifications Previous experience in a hotel, resort, or hospitality environment...
- ...presentation, and overall service standards throughout the night. Serve as the overnight emergency response lead and coordinate with Security, Engineering, and other relevant teams when incidents occur. Ensure compliance with hotel safety, security, health, hygiene,...
- ...local attractions, dining, and activities in the Umluj area Process payments and handle financial transactions accurately and securely Communicate effectively with guests via phone, email, and in-person interactions in a friendly and empathetic manner Coordinate...
- ...consistent adherence to SOPs, SLS brand standards, and service guidelines. Coordinate closely with Housekeeping, Engineering, Security, and other departments to resolve operational and guest-related matters efficiently. Monitor room status, Out of Order rooms, and...
- ...Raffles values, heritage, and service philosophy. Compliance & Professional Development: Ensure compliance with hotel safety, security, and confidentiality policies. Protect guest privacy and handle sensitive information with discretion and integrity....
- ...efficiently to emergency communications and follow established hotel emergency procedures. Maintain strict confidentiality and security when handling guest information and sensitive operational matters. Accurately record guest messages, requests, service notes, and...
- ...Responsible for linking all facets of service, cuisine and entertainment ~Assume the responsibility of daily operations ~Handles security incidents, guest complaints with confidence and in a professional manner and report it in timely manner to the F&B Manager. ~...
- ...hospitality standards Oversee all operational departments, including front office, housekeeping, food and beverage, maintenance, and security, ensuring seamless coordination and efficiency Manage operating budgets, monitor financial performance, and analyze key...
- ...Assist other recreation operations when required. Team Collaboration Work closely with Recreation, Front Office, Housekeeping, Security, and Food & Beverage teams to ensure seamless guest experiences. Participate in departmental meetings and training sessions....
- ...Safety Communication: Follow established emergency procedures and communication protocols in case of fire, medical incidents, or security situations. Act as a central communication point during emergencies, ensuring accuracy, discretion, and composure. Maintain...