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- ...departments (Front Office, Housekeeping, Butler Service, F&B, Spa, Security) to ensure seamless guest experiences. Build and maintain... ...pressure. High level of cultural awareness and emotional intelligence. Excellent organizational skills and attention to detail....
- ...sensory journeys, such as organizing private heritage walks, securing impossible-to-get restaurant reservations, or coordinating high... ...Personality"—charming, graceful, thoughtful, and welcoming. Guest Intelligence : Maintain and update exhaustive guest profiles, noting...
- ..., discretion, and compliance with hotel policies, safety, and security procedures. Qualifications Qualifications & Experience... ...interpersonal and communication skills. High emotional intelligence and cultural awareness. Proven service recovery and problem...
- ...equipment & recommend replacement of equipment if required. Operational Management Ensure to educate users on issues such as security, virus prevention and password protection. Train the user department on the usage of PC's, terminals, printers, other...
- ...Property Management Systems. Personal Traits : Must be "poised, creative, and inquisitive," with a high level of emotional intelligence and cultural awareness. Additional Information Understanding of Ultra-Luxury guest expectations and brand alignment. experience...
- ...providing exceptional support to employees. - Handle employee information with confidentiality, professionalism, and emotional intelligence while fostering a positive workplace culture. Qualifications Qualifications: - 1–3 years of experience in Human...
- ...training, storytelling, and role modeling of brand values. Ensure high standards of grooming, professionalism, and emotional intelligence within the team. Support talent development, succession planning, and the growth of future leaders within the Raffles family....
- ...excellence. Operational Control & Coordination: Coordinate closely with Front Desk, Concierge, Guest Relations, Valet, and Security teams to ensure seamless operations. Monitor and control luggage storage areas, logbooks, and tracking systems to prevent loss...
- ...systems at Raffles The Red Sea. Working closely with the Director of IT and hotel leadership, this role ensures the reliability, security, and optimal performance of all IT infrastructure and systems—enabling seamless hotel operations and delivering exceptional guest...
- ...team in the following departments only: Food & Beverage Kitchen (Culinary) Front Office Guest Relations Engineering Security Sales and Marketing Revenue and Reservations Talent and Culture Finance Housekeeping and Laundry This...
- ...Ensure proper storage conditions for all items, including perishables and sensitive materials Implement and maintain safety and security procedures in the storage areas Prepare reports on inventory levels, usage patterns, and other relevant metrics Assist in...
- ...Safety Communication: Follow established emergency procedures and communication protocols in case of fire, medical incidents, or security situations. Act as a central communication point during emergencies, ensuring accuracy, discretion, and composure. Maintain...
- ...Responsible for linking all facets of service, cuisine and entertainment ~Assume the responsibility of daily operations ~Handles security incidents, guest complaints with confidence and in a professional manner and report it in timely manner to the F&B Manager. ~...
- ...Maintain strict confidentiality regarding guest information and in-room observations. Ensure adherence to health, safety, and security procedures. Qualifications Qualifications & Experience: Minimum 2–4 years of experience in Housekeeping within a luxury or...
- ...~ Pre-Opening & System Setup. Actively assist the DOF in the financial setup phase, including establishing bank accounts, securing necessary permits, and finalizing the accounting software structure (e.g., SAP, SunSystems) tailored for a cluster operation. Develop...
- ...local attractions, dining, and activities in the Umluj area Process payments and handle financial transactions accurately and securely Communicate effectively with guests via phone, email, and in-person interactions in a friendly and empathetic manner Coordinate...
- ...Ensure common areas, luggage storage areas, and service corridors remain clean, organized, and safe Follow all hotel safety, security, and operational procedures Handle guest interactions with courtesy and discretion, maintaining confidentiality Qualifications...
- ...monitoring. Coordination & Communication: Liaise closely with Front Office, Guest Relations, Food & Beverage, Engineering, and Security to ensure seamless public area operations. Report maintenance issues, damages, and safety concerns promptly. Ensure accurate...
- ...Assist other recreation operations when required. Team Collaboration Work closely with Recreation, Front Office, Housekeeping, Security, and Food & Beverage teams to ensure seamless guest experiences. Participate in departmental meetings and training sessions....
- ...properties, ensuring alignment with organizational objectives and brand standards Manage vendor relationships and negotiate contracts to secure competitive pricing, favorable terms, and reliable supply chain performance Oversee inventory management and optimize stock...