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- ...enter keys to toggle section visibility OVERVIEW At Rosewood Red Sea an ultra-luxury hospitality environment, the Engineering Manager represents the frontline of technical excellence, ensuring that every guest-facing and back-of-house system performs...
- ...requires adaptability, collaborative engagement, and a proactive mindset to sustain uninterrupted operations while supporting broader engineering needs when required. JOB RESPONSIBILITIES 1. HVAC System Operation & Maintenance Operate and maintain: FCUs, AHUs,...
- ...Communication: Liaise closely with Front Office, Guest Relations, Engineering, and Laundry to ensure seamless operations. Communicate... ...room observations. Ensure adherence to health, safety, and security procedures. Qualifications Qualifications &...
- ...attendance monitoring. Coordination & Communication: Liaise closely with Front Office, Guest Relations, Food & Beverage, Engineering, and Security to ensure seamless public area operations. Report maintenance issues, damages, and safety concerns promptly. Ensure...
- ...orientations. Bespoke Experience Curation : Design "wow moments" and sensory journeys, such as organizing private heritage walks, securing impossible-to-get restaurant reservations, or coordinating high-profile celebrations like anniversaries. Master Valet Services...
- ...excellence. Operational Control & Coordination: Coordinate closely with Front Desk, Concierge, Guest Relations, Valet, and Security teams to ensure seamless operations. Monitor and control luggage storage areas, logbooks, and tracking systems to prevent loss...
- ...ensuring accuracy, cultural fluency, and brand alignment. • Proactively pitch stories, arrange interviews, manage requests, and secure high-quality earned placements. • Develop and maintain detailed media lists, relationship maps, and journalist preference profiles...
- ...with composure and decisive action, prioritizing guest and staff safety Monitor and maintain compliance with health, safety, and security regulations throughout the property Conduct regular property inspections and ensure adherence to Raffles standards and brand...
- ...costs against budget. · Review invoices, contracts, and service agreements to ensure accuracy and transparency. · Work with Engineering to coordinate maintenance needs for any in-house laundry or guest laundry equipment. · Establish contingency plans for vendor delays...
- ...with Rosewood’s luxury standards, while working closely with Housekeeping, Front Office, Concierge, Food & Beverage, Spa, Laundry, Engineering, and Florist to ensure all guest preferences, arrangements, and service expectations are met to the highest standard. KEY...
- ...Anticipate guest preferences by observing their needs and providing proactive assistance without being intrusive. Ensure the safety and security of the entrance area, monitoring traffic flow and reporting any unusual activities or hazards. Adhere to all Raffles and Accor...
- ...properties, ensuring alignment with organizational objectives and brand standards Manage vendor relationships and negotiate contracts to secure competitive pricing, favorable terms, and reliable supply chain performance Oversee inventory management and optimize stock...
- ...setup, service flow, staffing, guest requirements and timing. · Coordinate closely with Events, Culinary, Beverage, Stewarding, Engineering and other supporting departments. · Review event orders, guest profiles, VIP requirements, dietary needs and special...
- ...sanitation, and HACCP compliance. Play a key role in pre-opening planning including kitchen layout review, OS&E procurement, menu engineering, and system implementation. Oversee kitchen commissioning, equipment testing, and snagging to ensure operational readiness....
- ...and operational coordination across the resort. Working closely with Guest Relations, Concierge, Butler Services, Housekeeping, Engineering, Transportation, Spa, and Food & Beverage, this role ensures a refined and well-coordinated Front Office experience. KEY RESPONSIBILITIES...
- ...Coordination & Operations: Liaise closely with internal departments (Front Office, Housekeeping, Butler Service, F&B, Spa, Security) to ensure seamless guest experiences. Build and maintain strong relationships with external partners, luxury vendors, and service...
- ...and mobilized action. Cross-Departmental Planning • Collaborate with Rooms, Food & Beverage, Culinary, Talent & Culture, Engineering, Sales & Marketing, Communications, and Procurement to: • Environmental Mitigation: Optimize hotel processes to reduce...
- ...Assist other recreation operations when required. Team Collaboration Work closely with Recreation, Front Office, Housekeeping, Security, and Food & Beverage teams to ensure seamless guest experiences. Participate in departmental meetings and training sessions....
- ...Safety Communication: Follow established emergency procedures and communication protocols in case of fire, medical incidents, or security situations. Act as a central communication point during emergencies, ensuring accuracy, discretion, and composure. Maintain...
- ...quality standards, and operational goals. Lead sourcing, negotiation, and contracting of food, beverage, and commodity suppliers to secure optimal pricing, consistency, and value. Develop and maintain vendor relationships, conduct performance reviews, and drive...
- ...Raffles values, heritage, and service philosophy. Compliance & Professional Development: Ensure compliance with hotel safety, security, and confidentiality policies. Protect guest privacy and handle sensitive information with discretion and integrity....
- ...ensuring guests feel genuinely cared for. ~ Maintain effective communication with other departments (Housekeeping, Concierge, Engineering, F&B, Reservations) to fulfill guest needs swiftly. ~ Maintain detailed shift handovers, ensuring seamless team transitions...
- ...Raffles brand, heritage, and service philosophy. Ensure confidentiality, discretion, and compliance with hotel policies, safety, and security procedures. Qualifications Qualifications & Experience: Minimum 3–5 years of experience in Guest Relations, Front Office,...
- ...curating utterly bespoke experiences and negotiating complex, high-stakes contracts while maintaining the utmost confidentiality and security. 2. Essential Functions & Core Responsibilities Strategic Relationship Management & Protocol • Develop and nurture long-...
- ...feedback or concerns when appropriate. Coordination & Communication: Work closely with Front Desk, Concierge, Housekeeping, Engineering, and Food & Beverage to ensure seamless service delivery. Communicate guest preferences and special instructions clearly...