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- ...language skills are highly desirable Additional Information Good communication and customer contact skills Results and service oriented with an eye for details Ability to multi-task, work well in stressful & high-pressure situations A team player &...
- ...plays an essential supporting role in delivering a seamless dining experience across the hotel's fine dining, banqueting, and room service outlets. Key Responsibilities: People Attend training and development programs as and when required. Foster a positive,...
- ...time in issued uniform in a clean, neat and tidy appearance at all times. Consistently offer professional, friendly and engaging service. Participle actively to briefing Attend training session Train all new comers on systems. Answer the telephone promptly...
- ...Housekeeper. What you’ll do…. Provide the highest level of customer care, and to provide a friendly, helpful and responsive level of service for our guests Be responsible for the cleaning and servicing of guest rooms, we want our guests to see a sparkling room the...
- ...local health and safety regulations Flexibility to work varying shifts, including weekends and public holidays Strong customer service orientation with a professional and courteous demeanor Fluency in English (verbal & written) is essential; knowledge of Arabic...
- ...Respond promptly to guest requests for additional mini bar items Collaborate with housekeeping staff to coordinate mini bar servicing during room turnovers Adhere to hygiene standards and food safety regulations Report any maintenance issues or discrepancies...
- ...fitness, and overall well-being offerings for guests and colleagues. This leadership role ensures the highest standards of personalized service, brand alignment, financial performance, and team development. As a Raffles & Fairmont brand ambassador, the Spa & Wellness Manager...
- ...housekeeping operations and guest experience Lead, mentor, and motivate a large team of housekeeping staff to deliver exceptional service Establish and maintain high standards of cleanliness and presentation throughout the property Manage departmental budgets,...
- ...waste control Prepare, cook and present dishes in your area with the highest standards. Ensure mise en place is completed before service. Maintain accurate inventory records; assist to oversee ordering. Ensure efficient use of resources and minimize food waste....
- ...ensuring efficient and timely completion of tasks Lead, train, and motivate a team of housekeeping staff to deliver exceptional service Conduct regular inspections of guest rooms, public areas, and facilities to maintain cleanliness standards Manage inventory of...
- ...Point of Sale system, ensuring all special requests and dietary requirements are properly recorded Coordinate with the kitchen and service staff to ensure timely preparation and delivery of orders Handle guest enquiries, special requests, and concerns efficiently and...
- ...management of employees. Oversee the financial aspects of the different hotel areas, optimizing profits while ensuring the highest level of service quality is provided to hotel guests. The Director of Operations also has responsibility for departmental meetings, supplier...
- ...inspire a large team of F&B professionals, fostering a culture of excellence and innovation Ensure the highest standards of customer service and guest satisfaction across all dining venues Collaborate with executive chefs to create innovative menus that reflect local...
- ...opening leadership role focused on creating and executing a strategic sourcing plan that ensures the timely procurement of goods and services, upholding the highest standards of luxury and operational excellence specific to the Raffles and Fairmont brands. You will...
- ...Job Description Develop and update departmental SOP Manual, detailing standards of performance, policies and procedures and service standards pertinent to the efficient operation of the kitchen in accordance to Hotel’s policies, standards and municipality requirements...
- ...of Residences, I will assume full responsibility for the efficient operation of the Residences to provide exceptional products and services within brand standards. The duties and responsibilities will include: Continuously focus on rejuvenating the Residences...
- ...work, carpentry, sustainability, fire and safety systems and a preventative maintenance program to provide exceptional products and services within brand operating standards. The duties and responsibilities will include: Continually focus on improving maintenance...