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- ...Supervise daily operations of all technical sections: Electrical systems HVAC (Heating, Ventilation, Air Conditioning) Plumbing &... ...with: Front Office Housekeeping Food & Beverage Security Ensure all engineering issues impacting guests are promptly...
- ..., preferences, and special requests in the property management system. Clearly explain hotel facilities, rates, booking terms, cancellation... ...with standards. Maintain confidentiality and data security when handling guest information and payment details. Communicate...
- ...updates accurately and promptly through the property management system. Report maintenance issues, damages, and safety concerns to... ...-room observations. Ensure adherence to health, safety, and security procedures. Qualifications Qualifications & Experience:...
- ...of brand, you will partner with leaders to attract, engage, and secure individuals who elevate every moment of the guest experience.... ...full-cycle recruitment Familiarity with applicant tracking systems (ATS) and recruitment tools Knowledge of recruitment processes...
- ...merchandise are stored properly in locked storage areas and monitor security control of key for such areas · Ensure proper issuance for F&... ...Store · Establish and maintain a cost allocation transfer system for F&B and accurately post all inter department transfer...
- ...departments (Front Office, Housekeeping, Butler Service, F&B, Spa, Security) to ensure seamless guest experiences. Build and maintain... ...guest interactions and preferences in the property management system. Standards, Etiquette & Brand Representation: Uphold Raffles...
- ...Front Office, Guest Relations, Food & Beverage, Engineering, and Security to ensure seamless public area operations. Report... ...management and problem-solving skills. Familiarity with housekeeping systems and reporting procedures. Personal Attributes: Polished,...
- ...and sensory journeys, such as organizing private heritage walks, securing impossible-to-get restaurant reservations, or coordinating high... .... Technical Proficiency : Knowledge of property management systems like Opera PMS and other task delegation platforms. The "...
- ...responsible for translating corporate IT strategy into effective, secure, and guest-centric technology solutions at the property level.... ..., data protection, and compliance (e.g. GDPR, CCPA) across all systems. Ensure PMS and guest-facing technologies support...
- ...maintaining organized storage facilities, and ensuring accurate filing systems for hotel inventory. Additionally, the Purchasing Manager... ...and contracting of food, beverage, and commodity suppliers to secure optimal pricing, consistency, and value. Develop and...
- ...operation, and continuous enhancement of information technology systems at Fairmont The Red Sea. Working closely with the Director of IT and hotel leadership, this role ensures the reliability, security, and optimal performance of all IT infrastructure and systems—enabling...
- ...communication protocols in case of fire, medical incidents, or security situations. Act as a central communication point during emergencies... ...and professional under pressure. Proficiency in telephone systems and basic computer applications. Fluency in English required...
- ...date guest profiles and reservations in the property management system. Coordinate closely with Housekeeping, Concierge, Butler... ...Professional Development: Ensure compliance with hotel safety, security, and confidentiality policies. Protect guest privacy and handle...
- ...preferences, feedback, and service recovery actions in the hotel systems. Participate in daily briefings, handovers, and service... ...confidentiality, discretion, and compliance with hotel policies, safety, and security procedures. Qualifications Qualifications & Experience:...
- ...ensuring accuracy, cultural fluency, and brand alignment. • Proactively pitch stories, arrange interviews, manage requests, and secure high-quality earned placements. • Develop and maintain detailed media lists, relationship maps, and journalist preference profiles...
- ...Anticipate guest preferences by observing their needs and providing proactive assistance without being intrusive. Ensure the safety and security of the entrance area, monitoring traffic flow and reporting any unusual activities or hazards. Adhere to all Raffles and Accor...
- ...bartenders, baristas and service teams to a high technical and guest-facing standard. Pre-opening experience in a luxury or ultra-luxury resort environment is highly preferred. Creative, commercially aware and highly disciplined in standards, systems and execution....
- ...with the ability to manage multiple guest touchpoints effectively. Excellent communication and interpersonal skills. Strong attention to detail, professionalism, and guest engagement skills. Proficiency in Front Office and guest service systems is preferred....
- ...environment, the Duty Engineer represents the frontline of technical excellence, ensuring that every guest-facing and back-of-house system performs flawlessly at all times. This role transcends routine maintenance, requiring agility, precision, and a service-driven...
- ...Collaborate with auditors and provide required documentation to ensure transparency and accuracy Maintain and optimize credit and billing systems (e.g., Opera, Sun Systems, Micros) to ensure data integrity and efficiency Partner with Sales, Events, and Front Office teams to...
- ...allocations, guest preferences, and operational coordination with relevant departments. ~ Ensure an accurate and effective guest history system is maintained and used to enhance personalization. ~ Monitor quality audit results, including Forbes, LQA, and brand standards,...
- ...OVERVIEW The Talent & Culture Supervisor is responsible for managing and ensuring the accuracy, integrity, and efficiency of all HR systems, attendance tracking, and payroll processes. This role plays a critical part in maintaining compliance with Saudi labor regulations...
- ...purchasing records, including purchase orders, contracts, and supplier documentation Drive process improvements through procurement systems, automation, and reporting tools Lead and develop the purchasing team, fostering a culture of accountability, agility, and...
- ...control or finance within a luxury or lifestyle hospitality environment Strong knowledge of cost accounting principles, inventory systems, and hotel operations, particularly within F&B Experience with financial and inventory systems such as Birchstreet, Materials...
- ...safety, and emergency procedures, including evacuation protocols. Report hazards and maintenance issues through the appropriate systems. Maintain effective communication with colleagues and management. Attend all briefings, meetings, and training sessions as required...
- ...team activities, including client meetings, presentations, and events Maintain and update customer relationship management (CRM) systems with accurate client information and sales data Process client inquiries, reservations, and orders in a timely and professional...
- ...luxury hospitality (Front Office, Concierge, or Butler service). Technical Skills : Proficiency in Opera Property Management System (PMS)and Microsoft Office is generally required for coordinating tasks and data. Traits : Exceptional eye for detail, the ability...
- ...curating utterly bespoke experiences and negotiating complex, high-stakes contracts while maintaining the utmost confidentiality and security. 2. Essential Functions & Core Responsibilities Strategic Relationship Management & Protocol • Develop and nurture long-...
- ...urgent service timelines. Financial & Administrative Control : Accurately record guest charges in the Opera Property Management System , manage inventory for chemicals and supplies, and assist with departmental performance reports. Safety & Maintenance :...
- ...communication and interpersonal skills in English; multilingual abilities are highly preferred Proficiency with property management systems (PMS) and hospitality technology platforms Comprehensive knowledge of luxury hospitality standards and best practices Strong...