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- ...responsible for translating corporate IT strategy into effective, secure, and guest-centric technology solutions at the property level.... ..., data protection, and compliance (e.g. GDPR, CCPA) across all systems. Ensure PMS and guest-facing technologies support...
- ...amending contents where appropriate. Manage property e-learning system ensuring all compliance trainings are complete in given time... .... Support where appropriate to the Director of Safety & Security and department in relation to the organisation and administration...
- ...safety Monitor and maintain compliance with health, safety, and security regulations throughout the property Conduct regular property... ...hospitality setting Strong knowledge of hotel operations systems, property management software, and hospitality technology...
- ...merchandise are stored properly in locked storage areas and monitor security control of key for such areas · Ensure proper issuance for F&... ...Store · Establish and maintain a cost allocation transfer system for F&B and accurately post all inter department transfer...
- ...Coordinate closely with Front Desk, Concierge, Guest Relations, Valet, and Security teams to ensure seamless operations. Monitor and control luggage storage areas, logbooks, and tracking systems to prevent loss or damage. Ensure accurate handling of messages,...
- ...Coordinate and assist with internal and external audits. ~ Pre-Opening & System Setup. Actively assist the DOF in the financial setup phase, including establishing bank accounts, securing necessary permits, and finalizing the accounting software structure (e.g.,...
- ...updates accurately and promptly through the property management system. Report maintenance issues, damages, and safety concerns to... ...-room observations. Ensure adherence to health, safety, and security procedures. Qualifications Qualifications & Experience:...
- ...Housekeeping procedures including lost and found, key control, security and emergency procedures, health and safety for employees and guests... ...of doing so · Knowledge of Opera Property Management System would be desirable · Must be proficient in Microsoft Office...
- ...departments (Front Office, Housekeeping, Butler Service, F&B, Spa, Security) to ensure seamless guest experiences. Build and maintain... ...guest interactions and preferences in the property management system. Standards, Etiquette & Brand Representation: Uphold Raffles...
- ...Front Office, Guest Relations, Food & Beverage, Engineering, and Security to ensure seamless public area operations. Report... ...management and problem-solving skills. Familiarity with housekeeping systems and reporting procedures. Personal Attributes: Polished,...
- ...communication protocols in case of fire, medical incidents, or security situations. Act as a central communication point during emergencies... ...and professional under pressure. Proficiency in telephone systems and basic computer applications. Fluency in English required...
- ...date guest profiles and reservations in the property management system. Coordinate closely with Housekeeping, Concierge, Butler... ...Professional Development: Ensure compliance with hotel safety, security, and confidentiality policies. Protect guest privacy and handle...
- ...preferences, feedback, and service recovery actions in the hotel systems. Participate in daily briefings, handovers, and service... ...confidentiality, discretion, and compliance with hotel policies, safety, and security procedures. Qualifications Qualifications & Experience:...
- ...approvals. Enroll new hires in payroll and time & attendance systems. Welcome new joiners and ensure policies, rules, and IHG... ...with emergency and evacuation procedures. Log and report all security incidents promptly. Uphold the Company’s Corporate Code of Conduct...
InterContinental Hotels Group
Umluj2 days ago - ...anticipated business, operating budgets and standards of service To recruit and select Banquet employees Ensure proper care, security and maintenance of Banquet equipment through proper supervision of service personnel, including outside contractors Assume...
- ...projects is highly preferred. Knowledge of KSA labor laws and Saudization requirements is an advantage. Proficiency in recruitment systems such as Avature or similar ATS platforms.). Strong experience in pre-opening environments, commissioning, and large...
- ...Anticipate guest preferences by observing their needs and providing proactive assistance without being intrusive. Ensure the safety and security of the entrance area, monitoring traffic flow and reporting any unusual activities or hazards. Adhere to all Raffles and Accor...
- ...connections. Fluent in English ; additional languages (Arabic, Russian, Thai, or Mandarin) are an advantage. Proficient in spa booking systems or PMS platforms (e.g., Book4Time, SpaSoft, Opera). Previous experience in pre-opening or ultra-luxury brands preferred....
- ...HACCP compliance. Play a key role in pre-opening planning including kitchen layout review, OS&E procurement, menu engineering, and system implementation. Oversee kitchen commissioning, equipment testing, and snagging to ensure operational readiness. Recruit,...
- ...client relationship management. Excellent communication skills in English and Arabic (spoken and written). Proficiency in CRM systems (Salesforce) and Microsoft Office. Strong presentation, negotiation, and interpersonal skills. Willingness to travel and...
- ...line with budgeted goals. Play a hands-on role in pre-opening activities including recruitment, training, SOP development, and system implementation. Ensure compliance with local regulations, health & safety standards, and sustainability initiatives. Foster a...
- ...reports. Review discounts, voids, allowances, and complimentary items for proper authorization. Reconcile PMS, POS, and accounting system interfaces daily. Investigate and resolve revenue discrepancies with relevant departments. Prepare and distribute Daily...
- ...Assist in preparing proposals, presentations, contracts, and sales collateral. Maintain accurate client and account records in CRM systems (Salesforce / Delphi). Support Sales Managers with account servicing, site inspections, and familiarization trips....
- ...Turkish or Middle Eastern cuisine preferred. Strong operational knowledge of fine dining service standards and restaurant management systems. Pre-opening experience is an advantage. Competencies: Strong leadership and team management skills Passion for Turkish...
- ...documents, presentations, contracts, and reports using Word, Excel, and PowerPoint. Maintain accurate client and account records in CRM systems (Salesforce / Delphi). Support sales reporting, dashboards, and productivity tracking. Coordinate logistics for sales trips,...
- ...Front Office, and Finance to resolve billing discrepancies. Lead credit and AR setup during pre-opening phases, including SOPs, systems, and workflows. Identify credit risks, recommend mitigation actions, and manage bad debt provisions. Prepare and present regular...
- ...challenges Knowledge of health, safety, and hygiene standards in food service operations Proficiency with point-of-sale (POS) systems and hospitality management software Ability to work flexible hours, including early mornings and weekends as required Fluency...
- ...maintaining high service standards and addressing guest concerns promptly and professionally Operate and manage point-of-sale (POS) systems and beverage management software to track sales, inventory, and staff performance Develop and implement beverage menus,...
- ...to changing operational needs Proficiency in inventory management and basic cost control Experience with point-of-sale (POS) systems and hospitality management software Preferred: Experience in luxury hotel or resort operations Preferred: Familiarity with Middle...
- ...excellence and guest-focused mindset Problem-solving abilities and conflict resolution skills Proficiency with hospitality management systems and point-of-sale technology Ability to work flexible hours, including early mornings and weekends Fluency in English;...
