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- ...and sensory journeys, such as organizing private heritage walks, securing impossible-to-get restaurant reservations, or coordinating high... .... Technical Proficiency : Knowledge of property management systems like Opera PMS and other task delegation platforms. The "...
- ...responsible for translating corporate IT strategy into effective, secure, and guest-centric technology solutions at the property level.... ..., data protection, and compliance (e.g. GDPR, CCPA) across all systems. Ensure PMS and guest-facing technologies support...
- ...operation, and continuous enhancement of information technology systems at Fairmont The Red Sea. Working closely with the Director of IT and hotel leadership, this role ensures the reliability, security, and optimal performance of all IT infrastructure and systems—enabling...
- ...communication protocols in case of fire, medical incidents, or security situations. Act as a central communication point during emergencies... ...and professional under pressure. Proficiency in telephone systems and basic computer applications. Fluency in English required...
- ...date guest profiles and reservations in the property management system. Coordinate closely with Housekeeping, Concierge, Butler... ...Professional Development: Ensure compliance with hotel safety, security, and confidentiality policies. Protect guest privacy and handle...
- ...preferences, feedback, and service recovery actions in the hotel systems. Participate in daily briefings, handovers, and service... ...confidentiality, discretion, and compliance with hotel policies, safety, and security procedures. Qualifications Qualifications &...
- ...departments (Front Office, Housekeeping, Butler Service, F&B, Spa, Security) to ensure seamless guest experiences. Build and maintain... ...guest interactions and preferences in the property management system. Standards, Etiquette & Brand Representation: Uphold Raffles...
- ...maintaining organized storage facilities, and ensuring accurate filing systems for hotel inventory. Additionally, the Purchasing Manager... ...and contracting of food, beverage, and commodity suppliers to secure optimal pricing, consistency, and value. Develop and...
- ...Anticipate guest preferences by observing their needs and providing proactive assistance without being intrusive. Ensure the safety and security of the entrance area, monitoring traffic flow and reporting any unusual activities or hazards. Adhere to all Raffles and Accor...
- ...ensuring accuracy, cultural fluency, and brand alignment. • Proactively pitch stories, arrange interviews, manage requests, and secure high-quality earned placements. • Develop and maintain detailed media lists, relationship maps, and journalist preference profiles...
- ...implement innovative, age-appropriate recreational and educational programs that reflect local culture and brand creativity. Safety & Security : Enforce strict check-in/out procedures, maintain accurate attendance records, and promptly report any hazards or injuries to...
- ...anticipated business, operating budgets and standards of service To recruit and select Banquet employees Ensure proper care, security and maintenance of Banquet equipment through proper supervision of service personnel, including outside contractors Assume...
- ...OVERVIEW The Talent & Culture Supervisor is responsible for managing and ensuring the accuracy, integrity, and efficiency of all HR systems, attendance tracking, and payroll processes. This role plays a critical part in maintaining compliance with Saudi labor regulations...
- ...projects is highly preferred. Knowledge of KSA labor laws and Saudization requirements is an advantage. Proficiency in recruitment systems such as Avature or similar ATS platforms.). Strong experience in pre-opening environments, commissioning, and large...
- ...Prepare regular financial reports and presentations for senior management Implement and maintain credit management software systems Train and supervise credit department staff Stay updated on industry trends and best practices in credit management Qualifications...
- ...communication and interpersonal skills in English; multilingual abilities are highly preferred Proficiency with property management systems (PMS) and hospitality technology platforms Comprehensive knowledge of luxury hospitality standards and best practices Strong...
- ...luxury hospitality (Front Office, Concierge, or Butler service). Technical Skills : Proficiency in Opera Property Management System (PMS)and Microsoft Office is generally required for coordinating tasks and data. Traits : Exceptional eye for detail, the ability...
- ...connections. Fluent in English ; additional languages (Arabic, Russian, Thai, or Mandarin) are an advantage. Proficient in spa booking systems or PMS platforms (e.g., Book4Time, SpaSoft, Opera). Previous experience in pre-opening or ultra-luxury brands preferred....
- ...challenges Knowledge of health, safety, and hygiene standards in food service operations Proficiency with point-of-sale (POS) systems and hospitality management software Ability to work flexible hours, including early mornings and weekends as required Fluency...
- ...to changing operational needs Proficiency in inventory management and basic cost control Experience with point-of-sale (POS) systems and hospitality management software Preferred: Experience in luxury hotel or resort operations Preferred: Familiarity with Middle...
- ...HACCP compliance. Play a key role in pre-opening planning including kitchen layout review, OS&E procurement, menu engineering, and system implementation. Oversee kitchen commissioning, equipment testing, and snagging to ensure operational readiness. Recruit,...
- ...Turkish or Middle Eastern cuisine preferred. Strong operational knowledge of fine dining service standards and restaurant management systems. Pre-opening experience is an advantage. Competencies: Strong leadership and team management skills Passion for Turkish...
- ...client relationship management. Excellent communication skills in English and Arabic (spoken and written). Proficiency in CRM systems (Salesforce) and Microsoft Office. Strong presentation, negotiation, and interpersonal skills. Willingness to travel and...
- ...excellence and guest-focused mindset Problem-solving abilities and conflict resolution skills Proficiency with hospitality management systems and point-of-sale technology Ability to work flexible hours, including early mornings and weekends Fluency in English;...
- ...line with budgeted goals. Play a hands-on role in pre-opening activities including recruitment, training, SOP development, and system implementation. Ensure compliance with local regulations, health & safety standards, and sustainability initiatives. Foster a...
- ...reports. Review discounts, voids, allowances, and complimentary items for proper authorization. Reconcile PMS, POS, and accounting system interfaces daily. Investigate and resolve revenue discrepancies with relevant departments. Prepare and distribute Daily...
- ...Front Office, and Finance to resolve billing discrepancies. Lead credit and AR setup during pre-opening phases, including SOPs, systems, and workflows. Identify credit risks, recommend mitigation actions, and manage bad debt provisions. Prepare and present regular...
- ...documents, presentations, contracts, and reports using Word, Excel, and PowerPoint. Maintain accurate client and account records in CRM systems (Salesforce / Delphi). Support sales reporting, dashboards, and productivity tracking. Coordinate logistics for sales trips,...
- ...RESERVATIONS HANDLING • PROCESS INDIVIDUAL AND GROUP RESERVATION REQUESTS EFFICIENTLY AND ACCURATELY THROUGH OPERA / ACCOR SYSTEMS. • RESPOND PROMPTLY TO INQUIRIES VIA PHONE, EMAIL, WEBSITE, OR OTA PLATFORMS. • UPSELL HIGHER ROOM CATEGORIES AND PROMOTE...
- ...Strong communication and interpersonal skills. Organizational and problem-solving abilities. Familiarity with spa booking systems and operational procedures is an advantage. Personal Attributes: Passion for wellness and delivering exceptional guest experiences...