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- ...creating an environment where guests and associates feel safe, secure, and cared for while delivering our philosophy of Relationship... ...back-of-house, and perimeter areas. Oversee access control systems, visitor management, and key control procedures. Ensure effective...
- ...The Red Sea is seeking a detail-oriented and decisive Assistant Security Manager to join our security team in Umluj, Saudi Arabia. In... ...security procedures and incident response Monitor security systems including CCTV, access control systems, and alarm systems to ensure...
- ...Description We are seeking a highly skilled and professional Cluster Security Manager to oversee security operations for our prestigious... ...and recommend preventive measures Manage security systems and technology infrastructure, including access control, surveillance...
- ...Description Shift Supervision & Post Control • Lead assigned Security colleagues during the shift, ensuring correct deployment,... ...vigilance at pass counters and support the Visitor Management System, contractor controls, vehicle checks, and delivery access procedures...
- ...with SLS standards, hotel policies and applicable health, safety, security and local regulatory requirements. Qualifications Diploma... ...in Microsoft Office and relevant hotel or recreation operating systems. Excellent English communication skills; Arabic and...
- ...storage, delivery, and collection, ensuring all items are handled securely, accurately, and efficiently. Ensure proper luggage tagging,... ..., tracked, and followed through using the relevant resort systems. Coordinate closely with Concierge, Front Office, Guest Relations...
- ...serving as Manager on Duty and ensuring that guest service, safety, security, and operational standards are maintained throughout the night.... ...procedures. · Strong proficiency in Property Management Systems (PMS), with operational knowledge of guest profiles, room inventory...
- ...reservations, modifications, and cancellations using hotel management systems and maintain accurate records Address guest inquiries,... ...payments and handle financial transactions accurately and securely Communicate effectively with guests via phone, email, and in...
- ...date guest profiles and reservations in the property management system. Coordinate closely with Housekeeping, Concierge, Butler... ...Professional Development: Ensure compliance with hotel safety, security, and confidentiality policies. Protect guest privacy and handle...
- ...hotel emergency procedures. Maintain strict confidentiality and security when handling guest information and sensitive operational... ...relevant information in Opera PMS and other designated hotel systems. Review and maintain accurate guest information in hotel systems...
- ...negative guest feedback need to be properly reported on Glitch system ~Following up on opening and closing checklists ~Handle financial... ...~Assume the responsibility of daily operations ~Handles security incidents, guest complaints with confidence and in a...
- ...front office, housekeeping, food and beverage, maintenance, and security, ensuring seamless coordination and efficiency Manage... ...industry best practices Experience with property management systems and hospitality technology platforms Excellent analytical and...
- ...communication protocols in case of fire, medical incidents, or security situations. Act as a central communication point during emergencies... ...and professional under pressure. Proficiency in telephone systems and basic computer applications. Fluency in English required...
- ...Maintain a polished, professional, and welcoming appearance in line with SLS grooming and service standards. Follow hotel safety, security, and operational procedures at all times. Qualifications Previous experience in a hotel, resort, or hospitality environment...
- ...presentation, and overall service standards throughout the night. Serve as the overnight emergency response lead and coordinate with Security, Engineering, and other relevant teams when incidents occur. Ensure compliance with hotel safety, security, health, hygiene,...
- ...and guest recognition programs aligned with Rosewood expectations. Collaborate with Front Office, Housekeeping, Food & Beverage, Security, and other departments to ensure seamless guest experiences. Manage VIP arrivals, special requests, guest concerns, and service...
- ...items as and when required. Ensure safety and return of all key cards and iPod. Report any loss of key card or iPod immediately to the housekeeping office. Ensure lost and found items are turned directly into Security and the lost property procedure followed....
- ...are turned directly into Housekeeping and the lost property procedure followed. Report immediately any matters concerning the security of guest rooms, functions, and public areas to the Security department. Report suspicious looking people or items to Security....
- ...consistent adherence to SOPs, SLS brand standards, and service guidelines. Coordinate closely with Housekeeping, Engineering, Security, and other departments to resolve operational and guest-related matters efficiently. Monitor room status, Out of Order rooms, and...
- ...with the ability to balance commercial performance with exceptional guest experience. Experience with spa management and booking systems, Microsoft Office and relevant hotel operating systems. Excellent written and verbal communication skills in English; Arabic and...
- ...ensuring accuracy, cultural fluency, and brand alignment. • Proactively pitch stories, arrange interviews, manage requests, and secure high-quality earned placements. • Develop and maintain detailed media lists, relationship maps, and journalist preference profiles...
- ...Anticipate guest preferences by observing their needs and providing proactive assistance without being intrusive. Ensure the safety and security of the entrance area, monitoring traffic flow and reporting any unusual activities or hazards. Adhere to all Raffles and Accor...
- ...preparation methods to confidently assist guests and provide recommendations. Accurately process guest orders and payments using the POS system while ensuring efficient and error-free service. Maintain a clean, organized, and welcoming dining environment, ensuring service...
- ...revenue generation, cost control, budgeting, and operational performance. Experience with POS, reservation, and workforce management systems. Strong interpersonal, leadership, and written and verbal communication skills. Fluent in English; knowledge of Arabic is an...
- ...team in the following departments only: Food & Beverage Kitchen (Culinary) Front Office Guest Relations Engineering Security Sales and Marketing Revenue and Reservations Talent and Culture Finance Housekeeping and Laundry This...
- ...pastries, and retail products through confident upselling. Ensure accuracy of order taking, billing, and posting within operational systems. Minimize beverage and ingredient wastage through proper preparation, storage, and portion control. Maintain awareness of...
- ...Assist other recreation operations when required. Team Collaboration Work closely with Recreation, Front Office, Housekeeping, Security, and Food & Beverage teams to ensure seamless guest experiences. Participate in departmental meetings and training sessions....
- ...beverage selections and menu offerings to enhance guest satisfaction Process transactions accurately using the Point of Sale (POS) system and handle cash and card payments with precision Monitor and manage bar inventory, including stock levels, ordering supplies,...
- ...information Technical Skills: Strong knowledge of hotel and housekeeping operations and procedures/proficient in using computerized hotel systems and basic data analysis/excellent interpersonal and communication skills, with the ability to influence and guide team members/...
- ...outstanding audio-visual experiences across the resort. From conferences and events to entertainment activities, you will ensure AV systems operate flawlessly, supporting guest engagement while maintaining Rosewood's luxury service standards. You will collaborate closely...