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- ...excellence, ensuring that every guest-facing and back-of-house system performs flawlessly at all times. This role transcends routine... ..., and water across the hotel 2. Guest Response & Service Integration Respond immediately to guest maintenance requests with professionalism...
- ...Monitor beverage cost, pricing, inventory, wastage, Micros integrity and revenue performance in coordination with Finance, Purchasing... ...resort environment is highly preferred. Creative, commercially aware and highly disciplined in standards, systems and execution....
- ...opportunity, applying sharp financial judgment, and maintaining the integrity of every transaction. With a strategic mindset and a refined... ...and accuracy Maintain and optimize credit and billing systems (e.g., Opera, Sun Systems, Micros) to ensure data integrity and...
- ...OVERVIEW The Talent & Culture Supervisor is responsible for managing and ensuring the accuracy, integrity, and efficiency of all HR systems, attendance tracking, and payroll processes. This role plays a critical part in maintaining compliance with Saudi...
- ...scenes. This role goes beyond conventional engineering practices, integrating technical mastery with creativity to continuously enhance the... ...daily operations of all technical sections: Electrical systems HVAC (Heating, Ventilation, Air Conditioning) Plumbing &...
- ...corrective action where needed to protect service delivery and brand integrity Oversee inventory management across departments, ensuring... ...Drive process improvements through procurement systems, automation, and reporting tools Lead and develop the purchasing...
- ...Maintain and update customer relationship management (CRM) systems with accurate client information and sales data Process client... ...Professional demeanor and ability to represent the organization with integrity ~ Preferred: Experience in the hospitality, luxury resort, or...
- ...the Store · Establish and maintain a cost allocation transfer system for F&B and accurately post all inter department transfer... ...policies and procedures. · Must have a high degree of professional integrity and confidentiality, and work in a safe, prudent and organized...
- ...guest interactions and preferences in the property management system. Standards, Etiquette & Brand Representation: Uphold Raffles... ...sensitive guest information with the utmost discretion and integrity. Participate in ongoing training to enhance product knowledge...
- ..., data protection, and compliance (e.g. GDPR, CCPA) across all systems. Ensure PMS and guest-facing technologies support personalization... ...alignment and adoption of enterprise technology strategies. Integrity & Governance – Upholds cybersecurity, privacy, and compliance...
- ...operation, and continuous enhancement of information technology systems at Fairmont The Red Sea. Working closely with the Director... ..., software, and network-related issues. Support system integrations between PMS, POS, Finance, Sales, F&B, and third-party applications...
- ...change in the Reservation/Property Management/Revenue Management system (if applicable) at property level as required · Maintain... ...results of any incentive programs in place; responsible to make sure integrity of the program is maintained, and that all requirements are...
- ...date guest profiles and reservations in the property management system. Coordinate closely with Housekeeping, Concierge, Butler... ...guest privacy and handle sensitive information with discretion and integrity. Participate in brand training, service culture programs,...
- ...pivotal leadership role responsible for developing and executing integrated marketing strategies across our luxury hospitality cluster,... ...Middle East region ~ Proficiency with marketing tools, CRM systems, and analytics platforms ~ Strong interpersonal and stakeholder...
- ...across all assigned areas. Work closely with Culinary and Beverage leadership to maintain quality, timing, presentation and concept integrity. Monitor guest feedback and support immediate service recovery with ownership, discretion and professionalism. Support...
- ...government requirements. Establish People & Culture policies, systems, and employee services including housing and welfare.... ...Raffles & Fairmont brand culture and values, ensuring they are integrated into all People & Culture programs and initiatives. Oversee...
- ...Standards & Compliance: Maintain hygiene, safety, and service standards in line with Raffles and Accor policies. Sustainability: Integrate the resort's sustainability ethos into daily operations, ensuring mindful use of resources and promotion of local cultural...
- ...develop actionable roadmaps that deliver a distinctive brand presence and positive impact. Key Responsibilities Strategy & Integration • Actionable Roadmaps: Create customized roadmaps based on the global mandate to integrate impact and sustainability into...
- ...with the ability to manage multiple guest touchpoints effectively. Excellent communication and interpersonal skills. Strong attention to detail, professionalism, and guest engagement skills. Proficiency in Front Office and guest service systems is preferred....
- ...trade press, joint announcements, and industry storytelling. • Collaborate with the Social Media & Digital Marketing Manager to integrate social listening insights into PR strategy, enabling early detection of emerging risks, trending topics, and brand opportunities....
- ...allocations, guest preferences, and operational coordination with relevant departments. ~ Ensure an accurate and effective guest history system is maintained and used to enhance personalization. ~ Monitor quality audit results, including Forbes, LQA, and brand standards,...
- ...Coordination & Communication: Liaise with Butler Service, Front Office, Guest Relations, Housekeeping, and F&B to deliver integrated guest experiences. Coordinate wellness journeys across departments, ensuring seamless transitions and timing. Communicate guest...
- ...control or finance within a luxury or lifestyle hospitality environment Strong knowledge of cost accounting principles, inventory systems, and hotel operations, particularly within F&B Experience with financial and inventory systems such as Birchstreet, Materials...
- ...offers. Accurately enter and update guest details, payment methods, preferences, and special requests in the property management system. Clearly explain hotel facilities, rates, booking terms, cancellation policies, and promotional offers. Process reservation...
- ...safety, and emergency procedures, including evacuation protocols. Report hazards and maintenance issues through the appropriate systems. Maintain effective communication with colleagues and management. Attend all briefings, meetings, and training sessions as required...
- ...Laundry to ensure seamless operations. Communicate room status updates accurately and promptly through the property management system. Report maintenance issues, damages, and safety concerns to the relevant departments without delay. Standards, Safety & Compliance...
- ...brands Strong experience in sourcing, interviewing, and managing full-cycle recruitment Familiarity with applicant tracking systems (ATS) and recruitment tools Knowledge of recruitment processes within Saudi Arabia, including government platforms (e.g., Qiwa,...
- ...luxury hospitality (Front Office, Concierge, or Butler service). Technical Skills : Proficiency in Opera Property Management System (PMS)and Microsoft Office is generally required for coordinating tasks and data. Traits : Exceptional eye for detail, the ability...
- ...urgent service timelines. Financial & Administrative Control : Accurately record guest charges in the Opera Property Management System , manage inventory for chemicals and supplies, and assist with departmental performance reports. Safety & Maintenance :...
- ...Effective communication and coordination abilities. Time management and problem-solving skills. Familiarity with housekeeping systems and reporting procedures. Personal Attributes: Polished, professional, and confident presence. Calm, proactive, and...