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- ...OVERVIEW The Talent & Culture Supervisor is responsible for managing and ensuring the accuracy, integrity, and efficiency of all HR systems, attendance tracking, and payroll processes. This role plays a critical part in maintaining compliance with Saudi...
- ...project timelines. Ensure all new joiners are effectively integrated into the Rosewood culture QUALIFICATIONS & EXPERIENCE... ...Saudization requirements is an advantage. Proficiency in recruitment systems such as Avature or similar ATS platforms.). Strong...
- ..., data protection, and compliance (e.g. GDPR, CCPA) across all systems. Ensure PMS and guest-facing technologies support personalization... ...alignment and adoption of enterprise technology strategies. Integrity & Governance – Upholds cybersecurity, privacy, and compliance...
- ...operation, and continuous enhancement of information technology systems at Fairmont The Red Sea. Working closely with the Director... ..., software, and network-related issues. Support system integrations between PMS, POS, Finance, Sales, F&B, and third-party applications...
- ...Auditor is responsible for verifying the accuracy, completeness, and integrity of all hotel revenues across Rosewood Red Sea and Rosewood... ...proper authorization. Reconcile PMS, POS, and accounting system interfaces daily. Investigate and resolve revenue discrepancies...
- ...date guest profiles and reservations in the property management system. Coordinate closely with Housekeeping, Concierge, Butler... ...guest privacy and handle sensitive information with discretion and integrity. Participate in brand training, service culture programs,...
- ...guest interactions and preferences in the property management system. Standards, Etiquette & Brand Representation: Uphold Raffles... ...sensitive guest information with the utmost discretion and integrity. Participate in ongoing training to enhance product knowledge...
- ...pivotal leadership role responsible for developing and executing integrated marketing strategies across our luxury hospitality cluster,... ...Middle East region ~ Proficiency with marketing tools, CRM systems, and analytics platforms ~ Strong interpersonal and stakeholder...
- ...government requirements. Establish People & Culture policies, systems, and employee services including housing and welfare.... ...Raffles & Fairmont brand culture and values, ensuring they are integrated into all People & Culture programs and initiatives. Oversee...
- ...develop actionable roadmaps that deliver a distinctive brand presence and positive impact. Key Responsibilities Strategy & Integration • Actionable Roadmaps: Create customized roadmaps based on the global mandate to integrate impact and sustainability into...
- ...group and private sessions across disciplines such as yoga, Pilates, strength conditioning, mobility flow, or aquatic fitness. Integrate mindfulness and breathwork elements to promote holistic wellness and recovery. Collaborate with Spa, Nutrition, and Wellness teams...
- ...trade press, joint announcements, and industry storytelling. • Collaborate with the Social Media & Digital Marketing Manager to integrate social listening insights into PR strategy, enabling early detection of emerging risks, trending topics, and brand opportunities....
- ...commercial strategy and P&L: pricing, packaging, yield management, therapist productivity, capture rate, and retail penetration. Build integrated programs across treatments, movement, mindfulness, recovery, and sleep; curate seasonal calendars and retreats. Partner with...
- ...Coordination & Communication: Liaise with Butler Service, Front Office, Guest Relations, Housekeeping, and F&B to deliver integrated guest experiences. Coordinate wellness journeys across departments, ensuring seamless transitions and timing. Communicate guest...
- ...Prepare regular financial reports and presentations for senior management Implement and maintain credit management software systems Train and supervise credit department staff Stay updated on industry trends and best practices in credit management Qualifications...
- ...communication and interpersonal skills in English; multilingual abilities are highly preferred Proficiency with property management systems (PMS) and hospitality technology platforms Comprehensive knowledge of luxury hospitality standards and best practices Strong...
- ...luxury hospitality (Front Office, Concierge, or Butler service). Technical Skills : Proficiency in Opera Property Management System (PMS)and Microsoft Office is generally required for coordinating tasks and data. Traits : Exceptional eye for detail, the ability...
- ...additional languages is a significant advantage for global clientele. Technical Proficiency : Knowledge of property management systems like Opera PMS and other task delegation platforms. The "Raffles Standard" Personality A successful Senior Butler must embody...
- ...connections. Fluent in English ; additional languages (Arabic, Russian, Thai, or Mandarin) are an advantage. Proficient in spa booking systems or PMS platforms (e.g., Book4Time, SpaSoft, Opera). Previous experience in pre-opening or ultra-luxury brands preferred....
- ...challenges Knowledge of health, safety, and hygiene standards in food service operations Proficiency with point-of-sale (POS) systems and hospitality management software Ability to work flexible hours, including early mornings and weekends as required Fluency...
- ...to changing operational needs Proficiency in inventory management and basic cost control Experience with point-of-sale (POS) systems and hospitality management software Preferred: Experience in luxury hotel or resort operations Preferred: Familiarity with Middle...
- ...HACCP compliance. Play a key role in pre-opening planning including kitchen layout review, OS&E procurement, menu engineering, and system implementation. Oversee kitchen commissioning, equipment testing, and snagging to ensure operational readiness. Recruit,...
- ...client relationship management. Excellent communication skills in English and Arabic (spoken and written). Proficiency in CRM systems (Salesforce) and Microsoft Office. Strong presentation, negotiation, and interpersonal skills. Willingness to travel and...
- ...Turkish or Middle Eastern cuisine preferred. Strong operational knowledge of fine dining service standards and restaurant management systems. Pre-opening experience is an advantage. Competencies: Strong leadership and team management skills Passion for Turkish...
- ...excellence and guest-focused mindset Problem-solving abilities and conflict resolution skills Proficiency with hospitality management systems and point-of-sale technology Ability to work flexible hours, including early mornings and weekends Fluency in English;...
- ...line with budgeted goals. Play a hands-on role in pre-opening activities including recruitment, training, SOP development, and system implementation. Ensure compliance with local regulations, health & safety standards, and sustainability initiatives. Foster a...
- ...documents, presentations, contracts, and reports using Word, Excel, and PowerPoint. Maintain accurate client and account records in CRM systems (Salesforce / Delphi). Support sales reporting, dashboards, and productivity tracking. Coordinate logistics for sales trips,...
- ...Front Office, and Finance to resolve billing discrepancies. Lead credit and AR setup during pre-opening phases, including SOPs, systems, and workflows. Identify credit risks, recommend mitigation actions, and manage bad debt provisions. Prepare and present regular...
- ...RESERVATIONS HANDLING • PROCESS INDIVIDUAL AND GROUP RESERVATION REQUESTS EFFICIENTLY AND ACCURATELY THROUGH OPERA / ACCOR SYSTEMS. • RESPOND PROMPTLY TO INQUIRIES VIA PHONE, EMAIL, WEBSITE, OR OTA PLATFORMS. • UPSELL HIGHER ROOM CATEGORIES AND PROMOTE...
- ...Strong communication and interpersonal skills. Organizational and problem-solving abilities. Familiarity with spa booking systems and operational procedures is an advantage. Personal Attributes: Passion for wellness and delivering exceptional guest experiences...